FAQ

FAQ

regular standard 3 count pampas grass

100% real california grown pampas grass - product description, information & more:
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* Just like people, plants too, come in different shapes & sizes. Each piece of pampas is unique and the pieces in your bundle will likely not be the exact same from one another. Our pampas is carefully selected and cleaned one by one so please be patient as it may take some time to receive your order. Due to the large variety of pampas grass and seasonality of the plant, the color, shape, size and texture of your pampas grass may be different than pictured at the time of purchase. Pampas People does not carry artificial pampas grass. Our pampas grass is already cut meaning the plant will be "dead" and preserved upon receipt. Fluffy / poofy pampas depends on how long you set it out in the sun upon arrival; your care instruction will tell you exactly how to do this when your package arrives. We do not fluff out the pampas prior to shipment due to increased cost in shipping. Please read the product description carefully so that you know exactly what you're getting and when you're getting it. We're a small group of friends and family running this shop so please be patient with us and know we're doing our best to get you the best pampas grass out there. Please contact us for any custom order requests as we're here to help make arrangement, substitutions, and bulk orders that best fit your needs if and when necessary. We're not sure if pampas grass will cause allergic reactions - if you're concerned about how your dog, cat, kid, or husband will react to the plant please consult a professional before placing your order. :-)


**pampas people: please read the following before making your purchase

By buying this bundle of pampas grass you hereby by acknowledge that….
— color, size, length, and shape of each piece of pampas in your bundle may vary.
— the size of your pampas (bottom of the stick to the long hairy/ feathery part) can be anywhere from 28”-32” inches in length. Size requests are only available by contacting the shop owner for a custom order request. Custom order requests take time and are subject to availability.
— we don't sell pampas seeds. by placing your order you acknowledge that you're ordering real pampas grass.
— do not water your pampas grass or place it in water once it arrives. 
— the color of your pampas will vary but is somewhere in the sandy/beige hue family. we don't dye our pampas grass unless we note that in the product listing.
— the fluffier your pampas grass, the more likely it is to get a little squished during shipping process and change shape. leaving your pampas grass out in the sun or using a blow dryer will bring your pampas grass back to it's original state and increase the volume of its hair
— the color may vary between each of the plumes in your order. there is no way to get each color to be exactly the same from one another 
— the feathery part and fluffiness varies between each plume.
— shedding varies between each plume and your pampas will shed. a quick spritz of hairspray or floral sealant will fix this though (optional)
— 3/4 the length of your pampas will be the fluffy part. 1/4 will be the stick. you can request a longer stem when you're checking out.